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Understanding how to recover your money after falling victim to a scam starts with knowing your rights. A key part of this is recognizing how the payment method used can affect your chances of getting reimbursed by your bank and the process involved.
One of the most common methods fraudsters use to deceive victims is through an "authorised push payment" (APP), often referred to as APP fraud. This occurs when you transfer money to someone via bank transfer, believing the transaction to be legitimate, only to later discover it was a scam. It’s called a "push" payment because you actively send the money, unlike a "pull" payment where funds are taken from your account.
If you’ve been scammed and paid through BACS, bank transfer, Faster Payments, or wire transfer, this article may provide helpful guidance on recovering your funds.
If you’ve transferred money to a scammer using BACS, bank transfer, or Faster Payments, you’ve fallen victim to Authorised Push Payment (APP) fraud. This method is commonly used by fraudsters because it allows them to operate with relative ease. At Bluewave Dynamics, we specialize in helping victims of push payment fraud recover their money from banks. If you need assistance reclaiming funds lost to a scam, complete the form on our website for a free consultation.
For guidance on recovering money lost through other methods, such as cryptocurrency exchanges, please refer to the final paragraph of this article.
If you’ve fallen victim to a push payment scam, Bluewave Dynamics, an FCA-regulated claims management company, can handle your case on your behalf. To get started, simply fill out our scam refund claim form. For details about our transparent and straightforward fees, visit our fair fees page.
Keep in mind that using a service like Bluewave Dynamics is optional—you can choose to manage your case independently at no cost. If you’d prefer to handle your refund yourself, check out our bank transfer refund guide for step-by-step assistance.
This just means there are different rules that apply but Bluewave Dynamics can still help. For example, you might want to get your money back when you’ve been scammed and sent the funds through a payment method such as:
Through a crypto exchange such as Binance, Moonpay, Crypto.com or Coinbase
The chances of getting your money back are affected by how you paid but in all cases we recommend you report the fraud to your bank first and ask if your bank will refund you scammed money.
At Bluewave Dynamics we believe that most scams now go through cryptocurrency exchanges as the fraudsters find this much easier to get away with. We also have a lot of success getting people's money back when they’ve been scammed and sent the funds through most payment methods including through a crypto exchange.
Scam Recovery
Fraudsters often pose as your bank or other trusted organizations, using information obtained online or through phishing data breaches. They deceive you by claiming a serious issue, such as your bank account being at risk.
These scammers create elaborate stories to persuade you to transfer your money, often to what they call a "safe account." Their tactics can be highly convincing, including the use of phone number spoofing to make their calls appear genuine. If you’re ever uncertain, hang up immediately and call the official number listed on the organization's website.
Fake Investments
Scammers running investment scams use convincing websites and trading accounts that appear to be real. You will see prices moving, your deposits and all of your supposed returns. These fake investment platforms often mimic real platforms and therefore they feel familiar and realistic. Early on, they may even pay you some “returns” in order to build up trust. In some cases they also talk you through how everything works by taking control of your device using third party remote access software. The professional platforms, combined with their knowledge of the markets can make for a very convincing scam.
Deceptive Investments
A romance scammer will build up trust by developing a convincing relationship with you, usually online. You may meet them on a dating site or on social media where they’ll be lurking behind an apparently genuine profile. Often these fraudsters are very patient and spend time building up relationships and very elaborate background stories before asking for money. Often, they will build up an emergency situation where for whatever reason, the fraudster is stuck without access to their funds. Romance fraudsters are incredibly ruthless, and their aim is always to get you to send money from your bank account.